Umair Tufail | Senior Full-Stack Engineer

Experience

Download resume

Mar 2025 to Jun 2026

Senior Backend Developer

Navicosoft · Docklands, Victoria, Australia

Built large-scale SaaS and multi-tenant platforms in the domain and hosting ecosystem — WHMCS-style reseller and sub-reseller architectures, WHOIS domain search, ordering and billing workflows, and backend automation.
Designed and maintained API-driven backend services, optimized database performance, and supported secure, scalable AWS deployments.
Led a team of backend engineers through system design, code review, and mentoring, running a PR-based workflow where every change is approved before it merges.
Partnered with frontend teams on mobile-responsive, analytics-enabled features, with a focus on performance, stability, and clean architecture.

Sep 2022 to Mar 2025

Tech Joint Solutions

Remote · Canada · 2 roles

Senior Software Engineer
Sep 2024 to Mar 2025
- Led projects from scratch to final delivery, handling client communication directly: requirements, updates, and sign-off.
- Managed a cross-functional team of backend, frontend, and mobile app developers plus a graphic designer.
- Built RESTful APIs on Laravel, optimized database performance, and owned AWS deployments (EC2, S3, CloudFront, Route 53) with CI/CD that cut releases from hours to minutes.
- Ran the team's code review (no merge without an approved PR) and introduced AI-assisted development workflows.
Junior Software Engineer
Sep 2022 to Sep 2024
- Built REST APIs, database structures, and business logic with Laravel, PHP, and Node.js.
- Worked directly with site managers to turn on-ground field workflows into digital tools.
- Optimized MySQL queries and backend logic, cutting manual reporting for field teams.

Projects

tap a card to flip it

ICANN Accredited · Navicosoft

Domain & Hosting Platform

A multi-tenant platform where resellers sell and manage domains across 618+ TLDs, connected directly to Verisign, CentralNic and Google.

LaravelReactVerisignCentralNicGoogle RegistryWHMCSOpenID Connect

Visit website

ICANN Accredited · Navicosoft

Domain & Hosting Platform

Domain selling platform built for Navicosoft, an ICANN accredited registrar. Resellers register, transfer, and manage 618+ TLDs through direct registry integrations with Verisign, CentralNic, and Google, on a multi-tenant reseller architecture. It also includes AI-driven domain search, a multi-method payment stack with crypto, and Master IDP, a multi-tenant SSO unifying WHMCS, reseller, and HR platforms.

LaravelReactVerisignCentralNicGoogle RegistryWHMCSOpenID Connect

Visit website

WhatsApp RAG · Commercial

DigiBot

An AI assistant on WhatsApp that answers customers, takes orders, updates stock and opens support tickets on its own.

Laravel (TALL)Meta WhatsApp APIOpenAIQdrantMySQL

WhatsApp RAG · Commercial

DigiBot

A commercial WhatsApp RAG pipeline on the Meta WhatsApp API. It answers customer queries from a Qdrant vector index, creates support tickets automatically, books orders and decrements stock, and keeps reseller and customer pricing separate, with full analytics and reporting.

Laravel (TALL)Meta WhatsApp APIOpenAIQdrantMySQL

Dropshipping · UAE

KSA Drop

A CRM and Shopify app for a dropshipping company, giving each customer their own login and automating every order.

Shopify appCRM

Visit website

Dropshipping · UAE

KSA Drop

A CRM and Shopify app for a UAE dropshipping company. Customers get their own separate login, orders are managed in one place, and the Shopify connection automates the order workflow.

Shopify appCRM

Visit website

AI CRM · SaaS

Lumenia CRM

An AI sales CRM that finds leads, calls them from a built-in dialer and qualifies inbound leads with automatic replies.

ReactLaravelMySQLRedisTwilio

Visit website

AI CRM · SaaS

Lumenia CRM

Independently architected an AI-powered CRM with paying customers across multiple countries: an AI prospecting engine, a Twilio softphone dialer with automatic call logging, and AI auto-responders that qualify inbound leads into the pipeline.

ReactLaravelMySQLRedisTwilio

Visit website